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Frequently asked questions

How much does the card cost?


The card cost € 17 totalfor the virtual and plastic card. The virtual alone is €10, plastic is €5, and delivery is €2.




What payment methods do you offer?


We offer all standard payment methods. If you collect the card from one of our partners you may pay in cash.




What documents do I need to apply?


The ISIC card is only available to full-time students, so you must be able to prove you are currently studying full time at school, college or university.
When applying, please provide one of the following documents:
1. Proof of your student status. This can be one of the following: A copy of your university student identity card, clearly dated and indicating you are a full-time student. A signed and dated letter on official university stating you are studying there full time. 2. Proof of your date of birth. This can be one of the following: Passport Driver’s license 3. A passport style head and shoulders photograph. Remeber this is an identity document, so your photo should be suitable.




How long is the card valid?


The standard ISIC card has a fixed validity of 12 months from the point of purchase.




I am going on a gap year, can I still apply?


As long as you are deferring your further study and have documentary proof of this you are eligible to apply for an ISIC.




If my card expires how can I get a new one?


We advise individuals to reapply in the "Get The Card" section.




How long does it take to get a card?


Our turnaround time is 3-5 business days.




What is the ISIC Virtual Card?


The International Student Identity Card (ISIC) is the only internationally recognised proof of full-time student status. The card shows to all displayed, that you, the cardholder are a full-time student, as well as enabling you access to thousands of discounts over 130 countries, as well as over 160,000 discounts around the world. The virtual card can be used anywhere the plastic card is accepted – the airport, restaurants, attractions etc. The app is your one stop shop for finding discounts, storing your favourite discounts and accessing your card! To access the virtual card you simply need to download the ISIC app through the App Store or Google Play. You can then log in using your name and your ISIC serial number with the letters (e.g. S064001123456X). You will be emailed your serial number once your card application has been approved ( in case you do not receive your serial number please contact us on 01-532 5694.




Where is my activation email?


There can be several reasons why you did not receive an activation email: There was a typo in the email address when you registered on the app. The automated activation email message was caught by your spam filter. Your email provider might have blocked the automated email message. Here’s what you can do: Check your spam or junk mail folder for an email from info@isic.org Add info@isic.org to your email contacts or approved senders list. If you are still having problems, please contact info@isic.org




How can I get the ISIC Co-branded Card for my school?


Contact us via telephone or email and we will guide you through the whole process!





Further Questions?

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