Frequently asked questions
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The ISIC card is only available to full-time students, so you must be able to prove you are currently studying full time at school, college or university. When applying, please provide one of the following documents - they can be expired:
1. Proof of your student status. This can be one of the following:
- A copy of your university student identity card, clearly dated and indicating you are a full-time student.
- A signed and dated letter on official university stating you are studying there full time.
2. Proof of your date of birth. This can be one of the following:
- Passport
- Driver’s license
- Garda Age Card
- Public Service Card
3. A passport style head and shoulders photograph. Remember this is an identity document, so your photo should be suitable.
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The International Student Identity Card (ISIC) is the only internationally recognised proof of full-time student status. The card shows to all displayed, that you, the cardholder, are a full-time student, as well as offering access to thousands of discounts over 130 countries, as well as over 160,000 discounts around the world.
The virtual card can be used anywhere the plastic card is accepted – the airport, restaurants, attractions etc. The app is your one stop shop for finding discounts, storing your favourite discounts and accessing your card!
To access the virtual card you simply need to download the ISIC app through the App Store or Google Play. You can then log in using your name and your ISIC serial number with the letters (e.g. S064001123456X). You will be emailed your serial number once your card application has been approved (in case you do not receive your serial number please contact us on 01-532 5694).
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There can be several reasons why you did not receive an activation email:
There was a typo in the email address when you registered on the app.
The automated activation email message was caught by your spam filter.
Your email provider might have blocked the automated email message.
Here’s what you can do:
Check your spam or junk mail folder for an email from info@isic.org
Add info@isic.org to your email contacts or approved senders list.
If you are still having problems, please contact info@isic.org
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